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InvoicingOverview

Client Invoicing

Bill your clients directly from EquineOps. Build invoices from the expenses you’ve already tracked, add your own line items for training and board, and get paid online or record payments by hand.

Overview

EquineOps invoicing helps you:

  • Build invoices from billable expenses — expenses you’ve assigned to a client are ready to invoice, no re-typing
  • Add unlimited custom line items for training fees, board, show splits, and anything else
  • Email clients a professional, branded invoice with a View Invoice link — no login needed for them to see and pay it
  • Collect online card payments with Stripe (optional), or track checks, cash, and bank transfers manually
  • Send payment reminders for outstanding invoices, and optionally notify clients by text message
  • Let clients with portal accounts see all their invoices under Invoices in the portal
  • Mirror every invoice and payment to QuickBooks automatically

Invoicing is available to admins and managers. Other staff roles can view invoices but can’t create, send, or modify them.

How It Fits Together

  1. Track expenses as you go. When you record an expense and assign it to a client, it becomes a billable expense — see Recording Expenses.
  2. Build the invoice. Pick the client, check off their unbilled expenses, and add any extra line items. Each expense can only ever appear on one invoice, so nothing gets billed twice.
  3. Send it. EquineOps emails the invoice to your client. If you’ve connected Stripe, the email includes a Pay Now button.
  4. Get paid. Online payments are recorded automatically; offline payments take a few seconds to log. Either way, the invoice status updates and everything flows to QuickBooks.

Common Tasks

Invoice Statuses

StatusMeaning
DraftBeing built — fully editable, not visible to the client
SentEmailed (or marked sent) — awaiting payment
ViewedThe client has opened the invoice
PartialSome payment received, balance still due
PaidPaid in full
OverduePast its due date without payment — flipped automatically each day
VoidCancelled — its expenses are released so they can be invoiced again

Best Practices

  • Assign clients to expenses as you record them. That’s what makes them show up in the invoice builder later.
  • Invoice on a regular schedule (e.g., monthly). The builder shows everything unbilled for the client, so nothing slips through.
  • Use internal notes for anything you want to remember about the invoice that the client shouldn’t see — they never appear on the client’s copy.
  • Void instead of deleting. Voiding keeps a clean record and releases the linked expenses to be re-invoiced.

Need Help?

Questions about invoicing? Contact our support team.

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